Customer Service Cover Letter
Adapt the sample customer service cover letter for your own use.
This cover letter is designed to get the reader's attention and ensure that your application gets proper consideration.
A well written cover letter is perhaps the single most important document of your job search. It will get your resume read and take you forward in the hiring process.
A resume without a cover letter often just gets thrown out, take the time to show your enthusiasm for the customer service job opportunity by writing a convincing cover letter.
Your Contact details (phone and email)
Mr Joe Smith
Human Resources Manager
15 South Parkway
Long Island, NY 11551
Dear Mr Smith
I am very interested in the customer service position you recently advertised. I believe I have the necessary qualifications and skills to successfully fulfill your requirements.
As you review my enclosed resume you will see that I have extensive experience as a customer service specialist in the XYZ services industry where I was responsible for tracking, monitoring, reviewing and processing account and market-related data.
I have proven myself to be a competent team player with the capacity to manage a number of diverse customer support functions.
My job has required strong planning and organizational skills coupled with an in-depth analytical approach to problem management. I have also had the opportunity to develop strong interpersonal communication and customer assessment skills.
My comprehensive knowledge of the specific tools, procedures and resources necessary for successful management of a large and diverse customer base has enabled me to efficiently implement strategies for large scale customer support and service. I am a highly motivated employee who is passionate about providing exceptional customer service and satisfaction.
Your recent acquisition of XYZ Company has made you one of the biggest companies in this field and I am confident that I can make a positive contribution to your team.
I would welcome the opportunity to meet with you for an in-depth discussion and am available for an interview at your earliest convenience. Please contact me via phone or email to arrange a time and date for us to meet.
Thank you for your time and consideration and I look forward to speaking with you soon.
When writing your customer service cover letter address the prospective employer by his or her name. Focus on how your strengths and skills meet the job and company requirements.
Be confident about your abilities and highlight your dedication to excellent customer service.
Writing a resume? Use the customer service resume template to develop a well-structured resume.
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Customer Service Clerk Cover Letter
Customer Service Clerks often serve as the first point of contact between a company and its customers, thus outstanding communication and interpersonal skills are a must for this role. Other work activities and responsibilities include responding to customer inquiries and complaints, updating records, and taking and placing product orders. Basic IT skills and strong organizational abilities are beneficial to have as a Customer Service Clerk.
Strong cover letters for Customer Service Clerks typically include the following attributes:
- A commitment to first-rate customer service, support, and satisfaction
- Customer education and advice
- Problem-solving and complaint/issue resolution
- Records management and data entry
- Administrative support
- Communication and interpersonal skills
A sample cover letter for a Customer Service Clerk that includes relevant skills and strengths follows.
For help with your resume, check out our extensive Customer Service Clerk Resume Samples.
Dear Ms. Ellis:
Upon learning of your search for a new Customer Service Clerk, I felt compelled to submit my resume for your review. With my enthusiasm and professionalism, coupled with my dedication to providing outstanding customer service, I am certain that I would be a valuable asset to your team in this capacity.
My background lies in assessing and understanding customer needs and facilitating optimal customer experiences to maximize brand/company loyalty. Backed by my strong inner motivation and my ability to collaborate with both coworkers and management teams, I excel at providing superior organizational and relationship-building capabilities and achieving exceptional customer service and satisfaction.
Highlights of my experience include the following:
- Excelling as a Customer Service Agent for JPM Industries, serving as the first point of contact for customers and communicating directly with a wide variety of personalities to ensure high levels of repeat and referral business.
- Assessing customer queries, concerns, and needs and providing timely and professional responses for maximum customer satisfaction.
- Providing additional support with general administrative tasks including reception, schedule coordination, and order placement.
- Balancing multiple tasks within fast-paced, deadline-driven, and customer-facing environments.
With my proven commitment to building strong customer relationships, I am prepared to extend my record of excellent service to your team at Hemisphere International. I welcome the opportunity to discuss this position and my qualifications with you further.
Thank you for your time and consideration.
Lonnie B. Dubois